Learn about conversational commerce and retail chatbots. Tips to make a success of your chatbot. Technical implementation strategies. Technology reviews
Subscribe and get our latest posts in your inbox
GDPR notice: We will send you an email to let you know when new blog posts are published. You will receive a maximum of one email per week. You can unsubscribe at any time. Full details can be found in our privacy policy
Recent stories
Retail Chatbots & Artificial Intelligence
19 Jul, 2021
Learn how other e-tailers use chatbots and artificial intelligence to generate website traffic, increase conversions, reduce returns and streamline customer service operations
Read more
GDPR and PECR for chatbot operators
23 Nov, 2021
GDPR and PECR applies to chatbot developers, even after Brexit. In this article I will explain some aspects of these regulations that are particularly pertinent to chatbot developers. Note: this does not constitute legal advice.
Read more
Chatbot best practices
8 Apr, 2021
How to build an effective chatbot. 10 detailed tips covering natural language processing (NLP) training, validation & error handling, establishing & monitoring KPIs and more
Read more
Adaptive Chatbot Dialogs
23 Mar, 2021
Scripted chatbot dialog flows annoy users, leading to high drop-offs and low conversion rates. Learn how to build a dynamic chatbot that adapts on the fly.
Read more
We open sourced our Hugo theme
18 Mar, 2021
Looking for a fast Hugo theme with AMP support? We've released our own theme under the Apache 2 license
Read more