Revenue Optimisation

Retail chatbots built to increase sales, reduce returns and improve customer satisfaction. Powered by artificial intelligence.

Personal Shopper Chatbot

Personal Shopper

Our personal shopper guides visitors towards the most suitable garments, with the highest chance of conversion. Try the demo

Fastest route to the product page

No more searching, filtering, scrolling and paging. By asking a few questions, our A.I. powered personal shopper can take shoppers directly to the perfect product in a couple of clicks.

Natural language understanding

Our powerful NLU technology allows shoppers to express what they're looking for in their own words. Shoppers can describe pricing, styles, colours, brands, fabrics and much more without resorting to search filters.

Perfect for mobile

The limited screen real estate of mobile devices presents particular challenges for UX designers. What could be simpler than a chat window? Viko needs no drop downs, fly-out menus, tabs or panels.

Size Finder Chatbot

Size Finder

Fed up with returns? Our size finder offers personalised product specific sizing advice, reducing returns by up to 60%. Try the demo

Guides shoppers to their correct size

Our virtual advisor asks users relevant, garment specific questions to understand what size will work best.

Product specific advice

Unlike traditional size charts, Viko's size finder offers product specific sizing advice, taking account of the specific garment fit along with returns data (too small/too large).

Guides and videos

For shoppers who don't know their measurements, Viko provides them with guides and videos explaining how to take the measurements.