Learn about conversational commerce and retail chatbots. Tips to make a success of your chatbot. Technical implementation strategies. Technology reviews
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Recent stories
NLP Enhanced Full text Search
22 Nov, 2021
Learn how to compliment Elasticsearch with Natural Language Processing using the spaCy framework. NLP allows us to offer far more targeted search results, along with a much improved user experience.
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Natural Language Understanding
5 Nov, 2021
Natural Language Understanding allows us to offer much more targeted search results. It also allows us to deliver a much quicker path from search to product page.
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E-commerce Reverse Logistics
2 Nov, 2021
Returns are costly for retailers. I'll explain how retailers can use their data to forward sell products that are due to be returned.
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Reducing Apparel Returns
26 Oct, 2021
Returns continue to blight online apparel merchants. In this article we'll outline some proven strategies for improving returns rates. We'll focus on the clothing and footwear sectors.
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Why you should also offer a dark theme
18 Oct, 2021
91% of browsers now support dark mode. Our research shows that by adding a dark theme you could reduce website bounce rates by up to 60%
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